Collect proof of delivery | Zeo Route Planner

Capture & Share Delivery
Confirmation Easily

From signatures to snapshots: Document & provide delivery proof with Zeo.


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Missing Proofs Leading to Customer Complaints?

Grow happy customers, not delivery disputes with accurate proof of delivery.

  • Keep your customers informed with real-time delivery status updates.
  • Choose between signatures, photos, and notes to suit your delivery proof needs.
  • Get started in no time. No complicated setup, just seamless integration.

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the Delivery Disputes!

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Trusted by 10,000+ Businesses for optimized routes

Used by over 1.5mn drivers across 150 countries to finish their work faster!

Home, Zeo Route Planner
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Zeo Questionnaire

Frequently
Asked
Questions

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Collect proof of delivery

How can I confirm if my agents actually completed a service?

You can verify every job instantly with Zeo’s Proof of Service. It provides digital confirmation of each task using photos, e-signatures, notes, and timestamps—ensuring your service visits are fully transparent and easy to validate anytime.

Can my customers sign to confirm a completed service?

With Zeo’s e-signature feature under Proof of Service, you can collect customer signatures directly on your agent’s mobile device. Each signature is instantly stored within the stop details, giving you quick, paperless proof of completed service.

Can service agents collect and record payments on the spot?

With Zeo’s Collect Payment feature under Proof of Service, you can record both cash and digital payments instantly at the service point. This helps you track collections in real time, reconcile faster, and keep your financial records clean and accurate.

Is there a way to maintain visual proof of all field services?

With Zeo’s Capture Photographs feature under Proof of Service, you can attach clear visual proof of every completed job. Each photo is securely stored with the service record, helping you verify accuracy, prevent disputes, and maintain full transparency.

How can my agent add and share important service details with team in real time?

With Zeo’s Delivery Note feature under Proof of Service, you can add details like product condition, customer feedback, or special requests. These notes are instantly shared with your team, improving coordination and speeding up issue resolution.

Can I generate proof of service reports with all activity details?

By capturing every signature, photo, note, and payment detail, Zeo ensures all activities are documented—creating a verifiable audit trail for every job.

How can I eliminate paperwork and keep all service records digital?

Zeo's Proof of Service feature, helps you replace manual paperwork with digital records. E-signatures, notes, photos, and payment logs are stored automatically, reducing errors and ensuring every job is securely documented and easy to access.

Can I check why a service failed or was skipped?

Yes. When a stop is marked as failed, Zeo automatically records the failure reason along with notes or photos under the Proof of Service feature. This helps you identify issues instantly, understand what went wrong, and take corrective action quickly.

Zeo Blogs

Explore our blog for insightful articles, expert advice, and inspiring content that keeps you informed.

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Route Planner App: The Honest 2026 Comparison Guide

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Testimonials

Hear From Our
Happy Customers!

Revolutionising deliveries
with Zeo Route Planner

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JY

It is a very good application, and I’m genuinely impressed by how accurate the trip timings are. The only area I feel could be improved is the location/navigation feature. When I mark one stop as “Done,” it automatically takes me to the next stop, which is great. However, when Zeo sends the next destination to Google Maps, it does not always communicate the exact address accurately. Improving this would make the experience even better.

Jimmy Courier Driver
MN

Being a courier this app is great value. Although a few points….. doing 100+ stops a day, it would be great if pressing the done button had a bit of a delay. Sometime accidently press it twice without noticing and then find out i missed a few stops at the end of the day and have to go back. Also s…

Nait M. Fleet Owner
VA

I get scan and voice search 90-100 stops a night with my job and have to route it my self. Zeo Route Planner makes it easy thankyou Zeo Route Planner best app for deliveries routes and optimzation routes

Victor A. Fleet Owner
CJ

The best of the top routing apps, all of which I have tried. Amazingly slick functioning. Works perfectly well at all times and for all purposes that I have come across. Provides unlimited cloud storage!

Cyan J. Courier Driver
HW

I am an essential worker doing health deliveries and this app has been a great support. Time is of essence in my job and the app saves hours everyday, helping in essential deliveries earlier and faster.

Health Wellness Medical Firm
GM

We run a small business. We usee Zeo Route Planner for our 1st delivery run. It was fantastic super useful. Would highly recommend!!!! Currently I am not able to update the app and it’s stuck any help to make it work again would be great. Problem fixed 🙂 after the update thanks

George M. Fleet Owner
AM

A wonderfully designed app which takes care of all route mapping needs for drivers and businesses who need to stop at multiple locations in a trip. Thank you for this. Also, your subscription plans are really great

Anni M. Courier Driver
MS

Excellent routing app! I’m able to expedite my routes so much more efficiently since I began using the Zeo route planer app. Saves time and gives you peace of mind and confidence that you are routes are organized in the most optimal order.

Micheal S. Courier Driver
JG

A wonderfully designed app which takes care of all route mapping needs for drivers and businesses who need to stop at multiple locations in a trip. Thank you for this. Also, your subscription plans are really great

James G. Fleet Owner
JB

The perfect routing app for me! I praise the developers and all those involved for keeping this app free at 15 deliveries. I usually have about 12 deliveries daily. I am new to the delivery business and this app makes things so simple that I may take on more work and gladly pay the yearly fee for the 500 deliveries tier. I think of this app as my coplilot, truly a joy to use daily. 6 stars!!!

Joe B. Courier Driver
FB

Installed and used this app while performing disaster assessment for a large national non profit asstance agency during the New Jersey hurricane Ida disaster. The job required that I drive to various addresses all over the state on a daily basis. The app allowed me to get to more destinations while minimizing driving time, hence speeding assistance to the clients.

Frank B. Courier Driver

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