Leverage automated updates to
boost operational efficiency
Automate your order tracking in real time and send instant delivery confirmations.
Automate your order tracking in real time and send instant delivery confirmations.
Implement automated delivery updates to keep your customers informed
and engaged, ensuring a smooth and trustworthy experience.

Give customers accurate arrival time estimates (ETAs) to set expectations effectively. Increase customer satisfaction by providing delivery visibility.
Share driver’s live location with real-time tracking. Enables drivers to directly share trip details with customers.


Deliver automated branded messages to customers, with the option to add your brand color and logo. Keep customers informed and build trust.
Inform customers promptly as the driver begins the route, as the delivery nears, and upon delivery completion. Promotes greater trust in the service.


Automatically inform customers when the driver begins and completes the delivery. Ensure that customers are available to accept the package.
Automatically notify your customers a day in advance about their parcels or delivery. Customers can schedule their day accordingly.


Catering to fleet managers with end-to-end management solutions
Zeo Route Planner assists fleet owners in creating and optimizing routes for their drivers, enhancing efficiency and reducing operational costs.
Zeo Route Planner streamlines driver schedules, optimizes routes, and monitors performance for efficient last-mile delivery.
Automated delivery updates keep customers informed in real-time, enhancing transparency with notifications at each delivery.
Collecting proof of delivery involves capturing a signature, photo, or digital confirmation to ensure accountability and verification.
Route analytics optimizes efficiency and reduces costs by analyzing delivery routes, traffic, and driver performance.
Integrations connect software systems for seamless data exchange and streamlined workflows, enhancing efficiency.
Zeo Mobile app for drivers provides navigation, route optimization, delivery updates, and communication tools to boost performance.
Live route tracking enables real-time monitoring of delivery progress, enhancing transparency and efficiency.
Used by over 1.5mn drivers across 150 countries to finish their work faster!#1 Rated for Productivity, Time & Costs in Route Planning Software
Trusted by 10,000+ Businesses for optimized routes
With Zeo’s Automated Service Updates, you can notify every customer on the route in one click. ETAs, service updates, and route messages are sent instantly—saving you time and keeping everyone informed.
Zeo’s Advance Route Alert addon, automatically alert customers a day before their scheduled service, helping them prepare and reducing missed visits or last-minute confusion.
With Zeo’s Live Location Sharing, you can choose to send real-time agent tracking links to customers. They can see progress themselves, lowering inbound calls and increasing transparency.
Zeo’s SMS Packs let you top up additional messages anytime. You can keep sending ETAs, alerts, and completion updates without interruption—ideal for high-service-volume days.
Zeo’s Automated Service Updates keep customers informed at every stage—from advance alerts to live tracking—reducing uncertainty and creating a smooth, transparent service experience.
By adding customer details during route creation, Zeo attaches each contact to its stop automatically. This enables seamless customer notifications for ETAs, updates, accurate communication and eliminating manual mapping.
What can I use to keep customers informed at every stage of the route without constant manual messaging? With Zeo’s Automated Service Updates, you can send ETAs, route start alerts, upcoming stop alerts, and completion updates automatically. Zeo handles all customer communication in the background, so your team no longer has to send messages one by one.
With Zeo’s Upcoming Stop Alert addon, the next customer is notified automatically as soon as the previous stop is marked as completed, failed, or skipped. This keeps customers prepared for their turn without you sending any manual updates.
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